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Quebec City Goes Digital

By ReNew Canada 04:40AM April 22, 2010

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Quebec City is the recipient of one of ESRI Canada’s  Awards of Excellence for leveraging the company’s geographic information systems (GIS) to improve its web mapping application and enhance public access to the city’s geographic information.

One of the major issues around right-of-way maintenance is an inability to access City information—especially when it goes back to the days before digital—about just where its subsurface infrastructure is located. Residents are also in need of access to this information, and are often frustrated when they can’t get any answers from the City. GIS technology can be helpful to cities looking to create a better map of its infrastructure and the geology that might create delays when planning new projects.

The award was presented at the 2010 ESRI Canada User Conference in Quebec City earlier this month.

“The City of Québec is a great example of how ESRI’s GIS solutions provide governments with an efficient framework for citizen engagement, better communication and delivery of services,” said Alex Miller, president of ESRI Canada.

Following the amalgamation of 13 cities into the City of Quebec in 2002, the City’s geomatics section developed an online interactive map that provides access to a wealth of municipal geographic data, including property information.  Citizens found the mapping application useful; however, the application had slow and limited navigation functionality and lacked compatibility with standard operating systems and browsers.

To modernize and improve the application, the city replaced its GIS in 2009 with a new server, which provided more comprehensive functionality for managing, updating and serving geographic maps and data on servers, desktops, mobile devices and over the Web. The City also transitioned to a more advanced programming interface to create Internet applications with powerful mapping capabilities.

The City plans to add layers to the online map, incorporating more information about public services, such as public transportation routes, which will be accessible through smart phones.

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